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Sales & Marketing: Client Relations/Customer Service
Client Services Manager - Kentucky Speedway (Sparta, KY)

Job Description 

Reporting to the Sr. Director of Sales and Marketing, the Client Services Manager duties include overall management and execution of the season-long vendor programs, corporate hospitality areas, contracted asset management and new area development.   This individual will be responsible for assisting the Sr. Director of Sales and Marketing with corporate sales clients and contracted asset execution for all Kentucky Speedway hosted events.   The Client Services Manager must be organized and have a strong ability to project, manage and meet deadlines.   Must possess the ability to handle high pressure situations and remain flexible.

Duties and Responsibilities

  • Corporate Hospitality

  • Layout all corporate hospitality areas and assist clients with placement and planning for their event.   

  • Procure and manage hospitality asset inventory such as tents, tables, chairs, linens.

  • Obtain and manage vendor estimates and proposal process.

  • Work with our Operations Team on upkeep items related to event planning and preparation related to appearance and readiness for use.

  • Consult with clients from inception to organize, manage and function as the liaison for client hospitalities between third party vendors when necessary. 

  • Assist corporate clients with planning and defining needs such as signage request, party catering, development of menus, etc. 

  • Manage accurate accounting of all event expenses including purchase order creation and budget tracking.

  • Conduct post-event follow up survey of corporate hospitality clients.

  • Supervise Suite level during race time - Terrace Box, Kentucky Club, Corporate Suites. 

  • Check with suite host to ensure catering needs are met and that the facility is up to operation standards. 

  • Maintain contracted asset spreadsheet for all clients.

  • Event Access Management 

  • Act as the liaison between Corporate Sales and the Ticket Department.

  • Generate comp/contract ticket requests as necessary.

  • Work with the Graphic Designer and Ticketing Director on the design of Suite ticket books.

  • Create annual contract ticket spreadsheet.

  • Forward credential request forms to clients and complete internal request forms for the Credential Manager.

  • Consult with the Credentials Manager to ensure accuracy of all credentials for corporate sales.

  • Assist Corporate Sales with the coordination of Pit Tours and information given to the clients.

  • Distribute and generate all suite contracts for finance.

  • Other Responsibilities

  • Assist with event staff planning and on-site supervision during events.

  • Partner with our Graphic Designer on development of corporate ticket offer flyers and generate department proposals and sales decks.

  • Other projects assigned by the VP of Corporate Sales.

  • Represent Kentucky Speedway with the utmost professionalism and integrity at all times.

Education/Qualification Requirements

  • Bachelor’s degree preferred

  • Minimum three to five years of proven client services event experience with preferred emphasis in professional sports sponsorships.   

  • Must exhibit a high degree of personal initiative, sound judgment, and maintenance of confidentiality.

  • Excellent grammar, spelling, proofreading and writing abilities

  • A team player with excellent interpersonal skills

  • Flexible in terms of handling a variety of assignments under tight deadlines while maintaining strong focus in consistency and quality.

  • Willingness to work a non-traditional schedule when requested, including but not limited to race weekends and special events.

Compensation
Competitive Salary commensurate with experience

Benefits
Health/ Dental/Life Insurance
401K with employer matching
Paid Vacation

Please no phone calls. Candidates that meet job criteria will be contacted directly for in-person interviews.

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Sales & Marketing: Corporate Sponsorship Sales
Senior Director of Business Development -Corporate Sales Executive - Kentucky Speedway (Sparta, KY)

Position Overview:
A senior level corporate sales and account management position within the Kentucky Speedway sales department located in Sparta Kentucky. This position will focus primarily on contacting potential sponsors, developing targeted marketing programs and selling integrated event partnerships for all events at Kentucky Speedway. Qualified candidates must have a strong sports sponsorship background and possess the organizational and management skills to develop and execute creative sales and marketing programs. Candidates must be self-starters capable of driving creative and comprehensive marketing alliances and partnerships.

Responsibilities
• Responsible for growing corporate sales revenue specifically by selling fully integrated sponsorship packages to new and existing business clients.
• Develop, present, and sell customized partnership packages.
• Create, present and sell other inventory including hospitality and suites, signage, print advertising and event display space.
• Reach sales revenue targets for the season and each major event.
• Research potential clients and determine opportunities to enhance their marketing and sales objectives via Kentucky Speedway’s available inventory.
• Heavy cold calling and prospecting for potential new business.
• Work within a team environment in collaboration with other Kentucky Speedway sales executives.
• Ensure sponsor contracts include promotional commitments that assist the company in building the Kentucky Speedway brand as well as assist in building event attendance and revenue.
• Research industries and companies, prepare presentations, and sell all assigned inventory and achieve net review goals assigned by category as well as total net revenue objective assigned.
• Reach sales revenue targets for the season and each major event.
• Assist in the coordination and execution of all sponsorship programs.
• Participate in facility events and productions as needed.
An ideal candidate will have at minimum the following qualifications and competencies:  

5 years minimum experience in sports sponsorship sales 
• Knowledge of the motorsports industry
• Basic knowledge of contracts and procurement a plus
• Good interpersonal skills, with ability to develop and maintain business relationships
• Excellent written and verbal communication and presentation skills
• Proven negotiation skills and strong conceptual and strategic thinking ability
• Strong customer satisfaction orientation
• Excellent organization and planning skills with the ability to manage multiple priorities.
• Proficiency with presentation tools such as data management & salesforce.com
• Consultative sales style, prospecting skills, and a desire to identify new business opportunities 
Candidates must be willing and available, as needed, for working evenings, weekends and holidays including weekday and weekend overnight travel.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5 years of corporate sales experience?

2. Do you have a sports sponsorship background?

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Apply for Future Notification Only: Future Notification
Notification of Jobs in the Future - SPEEDWAY MOTORSPORTS, INC. (Various Locations, US)

If you would like to be notified of positions with SPEEDWAY MOTORSPORTS, INC. in the future, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications.

Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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